Managing people

Managerial Capability, Conflict Management and Productivity

Managers play a critical front-line role in dealing with challenging situations and confronting problems in the workplace.  Making sure that managers have the right skills to proactively tackle emerging problems and conduct high quality conversations with their team can deliver real benefits for an organisation in terms of productivity and performance. This series features a […]

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Capability, conflict and the productivity puzzle

In the first of a series of blogs exploring links between managerial capability, management of conflict and organisational productivity, Professor Richard Saundry examines what the research to date tells us about building managerial capability to effectively manage conflict and create more productive workplaces. When I first started researching conflict in UK workplaces in 2008, a

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A checklist for the pro-active management of remote workers

Are you newly managing remote workers? Or managing remote workers far more than previously? You are not alone. Many people are learning that working and managing remotely feel different from face-to-face. We are identifying important implications for worker wellbeing and productivity. A new checklist from Norwich Business School at the University of East Anglia is

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Implementing HRM and Innovation: the Role of Line Managers

Our recent Masterclass, chaired by Professor Colin Lindsay, explores theory and practice on the key role of line managers in encouraging workplace innovation and employee engagement.  Colin is joined by Dr Anna Bos Nehles from the University of Twente and Liz Reilly and Suzanne Thomas from the Scottish Government/ NHSScotland who provide actionable takeaways from the

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Long-term isolated and confined working: the worst possible outcomes and how to avoid them

Before COVID-19 hit, the existing research on home-working by choice suggested it brought a lot of positive outcomes. However, many of us have been forced to home-work since March 2020 and it is unclear how long this may continue.   Professor Kevin Daniels and Dr Helen Fitzhugh of the University of East Anglia carried out a

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Adapting management approaches for wellbeing and performance

In this video Rebecca Lewis Smith from Fountain discusses company culture, wellbeing and performance with Dr Helen Fitzhugh of Norwich Business School, University of East Anglia. Rebecca and Helen discuss: What to think about when managing remote workers for the first time The stresses and strains of isolated and confined working Ways to mitigate issues

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Managing in a Covid-19 World

Professor Graeme Roy hosts a podcast with Professor Richard Saundry, Dr Martin McCracken and Professor Patricia Findlay on building management capability in the context of Covid-19 and the economic crisis. The crisis presents a very different set of challenges to different parts of the economy with some continuing to work in person, facing increased demands

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